How can we help? 419-774-4200
24 Hr. Emergency #: 419-774-4244


There is a wealth of web-based training opportunities free-of-cost on the Ohio Department of Developmental Disabilities (DODD) website. Additionally, the Richland County Board of Developmental Disabilities (Richland Newhope) offers various provider trainings throughout the year relating to areas required for certification and/or areas to enhance skills and understanding in the form of group or individual trainings.  These may include medication administration, Person-Centered Thinking & Planning, “Provider 101,” rule changes, documentation requirements, provider forums, claim submission, Trauma-Informed Care, First Aid/CPR, MUI/Rights, Medicaid Service System,  etc.  Providers should check the Richland Newhope website frequently for updates.

If you are interested in accessing the Richland County Board of DD’s most recent annual MUI and Rights training, please contact Provider Recruiter/Development Coordinator Mary Dalbey at for more information.  She will e-mail the handouts, slides, and links to watch the videos online.  There are also DVDs available at our Service & Support Administration (SSA) building, 220 Home Ave., that can be checked out and viewed either at the SSA building or at your home.  In order to receive a certificate for the training, you must watch the videos, take (and pass) a short quiz, and then return the completed quiz in to Mary Dalbey.  At that time you will be asked to sign a form attesting that you watched the videos and understand the information.  Once this is completed, will you will be issued your certificate of training.  MUI training is required every calendar year for all providers and county board staff.

Training Dates

2019 Agency Provider Meetings (click on the date below to send an email registration request)
Location:  Longview Building, 1495 Longview Avenue in room 235
Time:  10:00 AM to 12:00 noon

November 13

Upcoming TRAININGS scheduled for 2019 (click on the date or email link below to send an email registration request)

- Crisis Response Trainings, SSA Training Room 12, 12:00 PM to 2:30 PM (click on the date below to send an email registration request): 
- 2 hour Medication Administration Re-Certification, SSA Training Room 12, 220 Home Ave.: November 21 from 9:30 am to 11:30 am
- 14 hour Medication Certificate 1, SSA Training Room 12, 220 Home Ave.: December 12 and 13 from 8:00 am to 4:00 pm, must attend BOTH days
- EVV Group Webinar on Visit Maintenance/Resolving Exceptions, Admin Main Conference Room, 314 Cleveland Ave.: November 18 from 10:00 am to 12:00 pm
Person-Centered Thinking & Planning Training, SSA Training Room 12, 8:30 AM to 4:00 PM on November 14 and November 15 (must be able to attend BOTH days).  Class size is limited to only 12 people; classes fill up quickly!  Free to Richland County Providers!
2019 Independent Provider Meetings (click on the date below to send an email registration request)
We will meet at the SSA Building, 220 Home Ave. in Training Room 12 for our meetings.  We are going to try and vary the times to see if there is enough interest in a late afternoon meeting.  If there is not enough interest, we will change those afternoon times at a later date back to the morning schedule and add a different training topic.
December 4 from 4:00 PM to 5:30 PM
Independent Providers are welcome to attend the Agency Provider meetings as well.