What is an MUI?

Major unusual incidents, also called MUIs, are alleged, suspected, or actual occurrences of an incident when there is reason to believe the health and welfare of a person may be adversely affected or the person is placed at a likely risk of harm.

What is a UI?

An unusual incident, also called a UI, is an event or occurrence involving a person that is not consistent with routine operations, policies, and procedures, or the person's care or service plan, but is not a major unusual incident.


Regular Business Hours

Monday - Friday 8:00 AM to 4:30 PM
Contact - 419-774-4201 or MUIContacts@rnewhope.org

After Hours On-Call:

Contact - 419-774-4244

Richland County Board of Developmental Disabilities
314 Cleveland Avenue
Mansfield, Ohio 44902

Phone: 419-774-4200
Fax: 419-774-4207

SSA After Hours On-Call:
MUI After Hours On-Call:

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